Royal Navy Submarine Museum National Museum of the Royal Navy

Guide for visitors with disabilities

The Royal Navy Submarine Museum is committed to providing access for all of our visitors. This page summarises the facilities that we provide throughout our buildings and other factors that you should be aware of, such as where there are steps. We hope that it will enable you to plan and enjoy your visit.

 

General

  • Wheelchair access to all the galleries except for HMS Alliance. Because of the historic nature of the submarine we regret that we cannot accommodate wheelchairs.
  • Guide Dogs, hearing dogs and assistance dogs welcome in all of our galleries. We regret they are not allowed on HMS Alliance due to the nature of the submarine.
  • All toilets are at ground floor level. There are three disabled toilets on the site.
  • Wheelchairs are available at the Weapons Gallery, free of charge.
  • There is a Café providing a variety of refreshments.
  • Picnic area – please feel free to bring your own food to eat in this area. Please note that there is a small ramp up to this.

Picnic area

Car Park

  • Free parking
  • Coach spaces at rear of car park

Weapons Gallery   

  • 2 Wheelchairs available free of charge
  • Toilets/Disabled toilet.
  • Baby changing facility in disabled toilet
  • Ramped access
  • The Attack Gallery is a darkened area – please take care

Historic Walkway

  • Pedestrian and wheelchair access to the seaward end of the site is via Millennium Walkway. Beware of the adjacent cobblestones – they can be a bit bumpy!

Historic Walkway

  • We regret that no cars are allowed on this walkway, as it is a pedestrianised route. If you have mobility difficulties please contact a member of staff for loan of a wheelchair free of charge from our Weapons Gallery
  • Heritage shelter/rest area
  • Children's activity area

 

Heritage shelter   Activity area

 

Ticket Office/Gift Shop/ Diving and Escape Galleries

  • Ramped access
  • The Diving Gallery is a darkened area - please take care

Gift Shop entrance

Holland 1 Building

  • Ramped access to submarine

Ramp to Holland 1

  • We regret that due to the historic nature of the submarine there is no wheelchair access inside her. However there is a screen outside so that you can see everything that is going on inside.
TV showing inside Holland 1
  • Mind your head as you enter the submarine – it is a low entrance!
  • Video inside the submarine showing how Holland 1 would have looked and worked
  • Subtitled video about the history and conservation in the entrance gallery
  • Disabled toilet/baby changing facilities

 Fieldhouse Building

  • Ramped access
  • Lift
  • Induction loop
  • Disabled toilet
  • Hands-on interactives and sensory experiences in the Submarines and Science Gallery
  • Tactile objects in the children's dressing up area of the Pioneers to Pirates Gallery (next to the Jolly Rogers)
  • Sound post at the ‘Launch of HMS Dreadnought' painting
  • Periscopes – the attack periscope is lower than the search periscope, and may be more suitable for those in a wheelchair

HMS Alliance

  • Due to the historic nature of the submarine wheelchair access is not available. If you have any mobility difficulties please ask at the reception desk in the Fieldhouse Building for details about the submarine.

Hatch on HMS Alliance

  • There are several stones steps up to the entrance of the submarine

Steps to HMS Alliance

  • Guided tour by an ex-submariner. Visually impaired visitors are welcome to experience the tour by touch. Unfortunately Guide Dogs are not allowed.
  • Information in Braille available – please ask at the reception desk in the Fieldhouse Building

Café

  • 3 small steps at entrance
  • For wheelchair access please enter through the café annex

 

Cinema

  • Wheelchair accessible
  • This is a darkened area – please take care

Jetty/Pontoon

  • Mind the gaps between the decking if you're wearing high heels!
  • Ramp to pontoon
  • If using a Waterbus service wheelchair access will depend on the availability of the boat service – please contact the operator for further details

Ramp from the jetty to pontoon

Administration Block (if you have an appointment with a member of curatorial staff)

  • Wheelchair access is available at the rear of the building. Please let the member of staff that you are meeting know your time of arrival in advance so that we can have the ramp in place
  • Research area on ground floor
  • Toilets on ground floor
  • Disabled toilet in the Weapons Gallery (25 yards)
  • Stone steps at front of building which are fairly steep

Administration Block steps

 

If you have any queries about accessing the museum then please telephone 02392 529217 or email [email protected] .

 

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